General Terms and Conditions
§ 01 Travelers are responsible for booking their flights.
§ 02 We offer private bath and sometimes public bath.
§ 03 The entrance costs to national parks and fares are at the agency's charge.
§ 04 Travel Agency shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent's control.
§ 05 If for some reason (e.g: Loss of Passport) the traveler has to leave his/her group, S/he should be entitled to the tourist guide's support for up to 24 hours.
§ 06 Neither the travel agency nor any of its representatives shall be or become liable or responsible for any loss, injury, or damage to person, property or otherwise in connection with any accommodations, transportation or other services resulting directly or indirectly from any acts of God.
§ 07 The travel agency is entitled to cancel trips up to 10 days prior to the trip begin (In case less than 4 travellers are attending the trip). In such a case, there is the sole alternative for travellers to attend another trip.
§ 08 The pre-payment at a value of 10% of the entire travel price must be carried out within 10 days starting from date of the performed reservation, with short term reservations (i.e. starting from 29 days before travel beginning) at the latest however until 20 days before travel start. Afterwards the full travel price is immediately due.
§ 09 The full trip price is due in full 10 days's before trip's begin at the latest. Otherwise, we can give no guarantee that the trip will take place.
§ 10 Trip's cancellation can be made and the following amounts are refunded:
- A 100% refund of full trip price, up to 20 days prior to departure.
(excluding a 2,5 % cancellation fee)
- A 90% refund of the full trip price, from 10 days till to departure. After that, the full trip price is due.
§ 11 In case the travel agency cancels the trip within 10 days before travel's begin, it shall isue a full refund within one business week.
§ 12 Vaccinations, casualty insurance, general supply in case of emergency (e.g: Return transportation) are the sole responsibility of the traveller.
§ 13 Information about trip prices, destinations, services and schedules are provided within the current website.
§ 14 In case of flight cancellations or delays, the airline company is the sole part to be liable for any damages resulting thereof.
§ 15 Every client will be sleeping in double rooms.